What’s In This Episode:
Systems are great, we said. You’ll love them, we said. … except when they go wrong.
“It’s almost always user error.” – Brad
Sometimes systems can go wrong – especially where automation is concerned, says Jill. Brad has a system with an automation that’s connected to a Google form and somehow, he accidentally sent the same email to the same person a couple of times. Sometimes the software changes, but you don’t know. The point is – there are a million things that could go wrong.
“Be more forgiving of yourself when a system goes awry.” – Jill
But at the end of the day, isn’t maintaining your system less work than not having them at all? Brad thinks so. Plus, it never hurts to audit your systems, especially automated emails: Check that the links still work and that the flow is what you think it is.
Ever had a system go wrong? Listen in!»
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