The most entertaining business podcast IN THE WORLD.
What’s In This Episode: Are salespeople the best or the worst? “If you really want to grow your business, don’t keep it a secret.” – Brad Catherine vanVonno of 20Four7VA calls in to discuss leads. So far, she’s had warm…
What’s In This Episode: We spend a lot of time thinking about the “before” of clients – how to get them, what we’ll do once we have them – but what happens for the “after” part? “This experience could help…
What’s In This Episode: Every website has some common problems that need to be addressed for a better customer/user experience. Jill and Brad talk about what those are. “When anyone goes to any website, they don’t want to have to…
What’s In This Episode: Brad’s a little confused about what customer experience actually is, so Jill and Brad call CX guru Jeannie Walters to help him out. “Whether you know it or not, you are providing a customer experience.” –…
What’s In This Episode: Have you had a great experience with a brand that leaves you feeling good? For Jill, it was a follow-up email after leaving a review for blinds. For Brad, it was tea that traveled all the…
What’s In This Episode: Oh, summer. That time when all kids, everywhere, come down with the affliction known as “boredom.” Jill and Brad have found some creative – and not so creative – ways to keep their kids busy. But…
What’s In This Episode: What has happened in the evolution of your business? Jill and Brad reminisce about how they felt when they first started their businesses… and what’s changed. “When you’re 23, what do you have to lose?” –…
What’s In This Episode: Want more info about hiring when you are trying to grow? Brad’s doing a webinar, How to Win the War for Talent: Actionable Strategies to Attract and Retain Top Talent at Your Business, on July 31!…
What’s In This Episode: Brad’s back from the ConvertKit Craft + Commerce Conference, which celebrates creators across platforms. He met some really interesting people and got a lot out of it… and now he’s going to reiterate what he tells…
What’s In This Episode: Kids take up a lot of our time and energy. So why would we choose to build our businesses at the same time? But if it’s all chaos all the time, you might as well! “There’s…